Return & Refund Policy
Updated at 2022-06-11
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms
are referenced, are strictly defined as:
● Cookie: small amount of data generated by a website and saved by your web browser. It is used to
identify your browser, provide analytics, remember information about you such as your language
preference or login information.
● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Actizen, that is
responsible for your information under this Return & Refund Policy.
● Customer: refers to the company, organization or person that signs up to use the Actizen Service to
manage the relationships with your consumers or service users. ● Device: any internet connected device
such as a phone, tablet, computer or any other device that can be used to visit Actizen and use the
services.
● Service: refers to the service provided by Actizen as described in the relative terms (if available) and
on this platform.
● Website: Actizen."’s" site, which can be accessed via this URL:
https://actizen.easy.co/?preview_theme_id=63057
● You: a person or entity that is registered with Actizen to use the Services.
Return & Refund Policy
Thanks for shopping at Actizen. We appreciate the fact that you like to buy the stuff we build. We also
want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing
our products.
As with any shopping experience, there are terms and conditions that apply to transactions at Actizen.
The main thing to remember is that by placing an order or
making a purchase at Actizen, you agree to the terms set forth below along with Policy.
If there’s something wrong with the product you bought, or if you are not happy with it without a valid
reason, you will not be able to issue a refund for your item
Refunds
We at Actizen dedicate ourselves to serving our customers with the best products. Every single product
that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this
to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some
issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be
intimated about it in advance so that you don't have to worry unnecessarily about your order.
If you
have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team
confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while
packing the product. At the same time we ensure that the packing is good such that the items won’t get
damaged during transit. If the items are broken/damaged (not packaging) we will replace the items,
however, photographic evidence will need to be sent immediately to our contacts listed below.
We follow certain policies to ensure transparency, efficiency and quality customer care:
● We DO NOT allow returns on sold products - online or in retail outlets.
● We DO NOT accept returned goods, as we believe that customers should get the best quality
products.
● Refunds are NOT given for any purchases made - be they online or in retail store.
● We DO NOT encourage exchanges of our products.
● We DO NOT engage in reselling used products and discourage the same, because we cannot ensure
the best quality products for our customers.
For International Orders:
● We DO NOT support Exchanges or Returns.
● If you cancel the order before we process it and dispatch for shipping, a refund can be processed.
Orders generally take 1-2 days to process before dispatch.
● Orders already in shipping cannot be returned, canceled or refunded.
● If you face any issues, please contact our Support Team immediately.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return &
Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our
Service and policies. Unless otherwise required by law, those changes will be prominently posted here.
Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If
you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us If, for any reason, you are not completely satisfied with any good or service that we provide,
don't hesitate to contact us and we will discuss any of the issues you are going through with our
product.
● Via Email: actizen@yahoo.com
● Via Phone Number: +60124117135
● Via this Link: https://actizen.easy.co/